Editing 2019-005

Begin forwarded message: From: "lorraine.hollinger@bellaliant.net" <lorraine.hollinger@bellaliant.net> Subject: Photovoltaic & Net Metering Date: 2019-07-15 (Mon) at 15:22:12 ADT To: info@solarns.ca Reply-To: "lorraine.hollinger@bellaliant.net" <lorraine.hollinger@bellaliant.net> Hello We recently attended your seminar in Tantallon and shortly thereafter were solicited by Unconquered Sun. I just got off the phone with them and they are putting together a proposal which they plan on presenting to us tomorrow afternoon (Tuesday). We currently have a solar array on the roof which provides hot water, both domestic and infloor. Unfortunately, we were very unhappy with the service we received from Encom as we had problems with the system and ended up forgetting about them after they replaced one leaky hot water tank and blew us off when the second one also leaked. We found a new water tank from a different supplier but the experience left a bad taste in our mouths. We got charged a lot of money for visits even though the tanks were still covered by warranty and we found the distance between us (Hebbs Cross) and them to be part of the problem. Have you received any feedback about Unconquered Sun that you could share with us. We are also interested in getting the names of suppliers who are in or regularly come to our area as we do not want to have a similar experience if we decide to go ahead with a new installation. Any info you can provide would be greatly appreciated. Thanks in advance. Kindest regards Lorraine Hollinger answered by email - July 22nd

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